FAQ

Where can I buy Gaya?

Our blazers are exclusively sold online at gayacollections.nl or in our pop-up store.

Which payment methods are available?

iDEAL, Mastercard, VISA, American Express, and Bancontact.

Can I cancel or change my order?

In this case, we recommend that you contact us as soon as possible via info@gayacollections.nl

Do you also ship abroad?

We ship worldwide. 

How long is the shipping time and what are the costs?

The shipping time is 1–3 business days and the shipping costs are 5,95, free shipping for orders above €250,- in the Netherlands. For express delivery, you can contact us via info@gayacollections.nl. For different countries click here.

What are the return conditions?

Return shipping costs are the responsibility of the customer and must be registered within 14 days of receiving the order. The return costs are €6,95 in the Netherlands. Products must be returned unused, unworn, and in the same condition as received; otherwise, the return may be rejected. We cannot guarantee that returned items will arrive, and lost returns remain the customer’s responsibility. For more information click here.

How should I wash my blazer?

We recommend not washing the blazers in the washing machine and taking them to a dry cleaner instead.

Can I customize my blazer?

Yes, every blazer can be customized. For more information, please contact us via info@gayacollections.nl.

What size are the blazers?

Every blazer is one size, but each blazer has a different fit. On the product page, you can see the model’s height and photos of the fit. If you have any questions please contact us via info@gayacollections.nl

Will a sold out blazer come back? 

No, each blazer is unique, which is why the exact same blazer will not be restocked unless the blazer has been returned.

When will new blazer drops go online?

This varies from week to week. Through our newsletter and Instagram, we share the exact date and time of new blazer drops.

How do I stay informed about new drops and pop-ups?

You can sign up for the newsletter at the bottom of the homepage. This way, you’ll be the first to know about our blazer drops, pop-up stores, and more. You can also follow us on Instagram for the latest news.